A purchase failed. Do I get my money back?
If a purchase fails, the amount returns to your wallet.
Anu
Last Update vor 21 Tagen
If an airtime, data or bill purchase fails, the amount is returned to your wallet.Check your wallet balance and Transactions. A failed purchase shows as failed, and the amount is back in your balance.Sometimes a purchase shows as pending for a short while as the network confirms it. Wait a few minutes before trying again, so you do not pay twice.If your money has not come back, message support with the transaction details and we will check it for you.